INSIDE
Incident of the Week
When it comes to review removal, Amazon is making it even harder to see the problem.
The eCom Growth Show
Why most content fails, and how to create content people will actually consume.
Upcoming eCom Events
What not to miss, plus what’s coming next.
Black Hat Watch
For Whom the Bell Tolls: Not every review-removal shop plays it straight
From Our Sponsor: eCom Triage
Negative reviews kill your listings when your Amazon rating slips from 4.5 to 4.0. This means one more bad review can cost you tens of thousands in lost sales.
- Conversion drops
- Ads get pricier
- Ranking slides
- Competitors steal market share
We get rid of the reviews that shouldn’t be there.
Our 4-step process:
- Scan & Classify
- File Real Violations Only
- Escalate Where It Counts
- Track & Report
eCom Triage removes negative reviews from your ASINs.
Learn how:
Incident of the Week
Amazon Is Making It Harder to Even See the Problem
Two conversations this week pointed at the same trend: review removal success rates have slid from the 10-15% range down to 3-10% as Amazon tightens what counts as a violation.
Meanwhile, Seller Central quietly pulled the button that let sellers download their own review data.
What Happened
It’s the platform equivalent of a landlord changing the locks and then hiding the lease. These moves are simply part of Amazon’s ongoing evolution, wherein they continue to reduce the control sellers have over their own affairs.
In this case the lesson for sellers isn’t to panic, it’s to stop assuming Amazon’s dashboard will keep handing you the full picture.
What We Recommend
Track your review and rating trends somewhere outside Seller Central, because the tools you used to lean on are disappearing one at a time.
And consider an ally like eCom Triage. We have the negative review removal system down and are able to stay on top of these changes, while continuing to deliver the best review removal success possible.
See how we do it:
How Negative Review Removal Works
The eCom Growth Show
Episode #82
Why Most Content Fails & How To Create Content People Actually Consume
In this episode of The eCom Growth Show, Danan Coleman is joined by longtime friend and content strategist Dave McDaniel to discuss what separates content people ignore from content they actually consume. From blog posts and newsletters to YouTube videos and AI-generated content, Dave shares practical advice on capturing attention, building trust, and writing for real people, not algorithms.
If you’re creating content for your eCom or eCommerce brand, this episode is packed with timeless principles that still work in the AI era.
Click the Play button above to watch.
For our full selection of episodes click here 👇
Upcoming eCom Events
Coming soon …
For a full list of industry events visit Ecom.Events:
Black Hat Watch
For Whom the Bell Tolls
This week I’m turning the spotlight on my own industry.
Black Hats don’t just exist in a handful of places. Criminals looking for a quick buck to steal are pretty much everywhere.
Case in Point
A prospect told us this week about a previous vendor who charged their card, promised to scrub the negative reviews, and delivered nothing but a blocked card and a bad taste.
Paying a company upfront to fix your star rating with no visibility into the process is a lot like handing a mover cash before you’ve seen the truck: sometimes your stuff shows up, sometimes you’re standing in an empty driveway.
Being Proactive
A legitimate operator works on performance, verifies every single removal multiple ways, and only goes after reviews that actually break the platform’s rules, never the ones that are just honestly negative.
If a provider can’t explain exactly what triggers a charge and how they confirm a removal, that’s a problem. You should have that answer before you ever hand over billing info.
At ECom Triage we only charge when the work is done.
See how we can help.
