Your Amazon account, run by people who still sell on it.
Operations first. Listings, catalog integrity, account health, reviews, inventory and advertising, handled end to end. Nothing on the account is out of scope.
No Seller Central login, no commitment.
Everything on the account
Not a list of add-ons. This is the job, grouped so you can see the whole surface at once.
Catalog and listings
- Listing repair and rewrites
- Variation family fixes
- Suppressed ASIN recovery
- Browse node corrections
- A+ and storefront upkeep
- Bulk catalog changes
Account health and compliance
- Policy warning response
- Case filing and escalation
- Suspension appeal support
- Brand Registry enforcement
- Abuse and hijacker reports
Reputation and reviews
- Negative review triage
- Compliant removal filing
- Ongoing review monitoring
- Review rate diagnostics
Inventory and fulfillment
- Restock and demand planning
- Stranded inventory recovery
- Shipment reconciliation
- Reimbursement claims
- Capacity limit requests
Advertising and pricing
- Campaign structure review
- Wasted spend cleanup
- Bid and budget control
- Price laddering tests
- Promotion planning
Growth and expansion
- Keyword and search fixes
- New product launches
- Off-Amazon traffic tracking
- New marketplace launches
You will always know what is happening
The usual fear is being handed to a junior and going quiet. Here is the cadence instead.
Weekly written report
What was filed, what moved, what is next. In writing, every week, whether the news is good or not.
One named owner
A standing call and one person who owns your account and knows it. Not a shared inbox and not a rotating queue.
Limited access only
User permissions scoped to the work. No login handover, and buyer data, order data and financial reports stay off limits.
What we will not do
Promise a number
No guaranteed removals, no promised growth percentage, and no implied relationship with Amazon. Amazon makes the final call on every case we file.
Chase honest criticism
If a review is a genuine complaint about the product, it stays up. That is the correct outcome, and fixing the underlying problem is the real work.
Bill you to look busy
On average 5 to 10% of negative written reviews qualify for removal, up to 15 to 20% in some categories. If your account does not have enough there, we will say so.
Questions worth asking any agency
Ask us and ask everyone else. The answers tell you more than a case study will.
| The question | Common arrangement | How we work |
|---|---|---|
| Who actually touches the account? | Unnamed pooled team, often offshore | One named owner you meet before signing |
| How often do I hear from you? | A monthly deck, mostly charts | A written weekly report plus a standing call |
| What access do you need? | Full Seller Central login handover | Scoped user permissions, never your login |
| What will you refuse to do? | Rarely stated anywhere | Published above, in plain words |
| How does the exit work? | Long term, auto-renewing | No long-term contract, orderly handover |
| What do the first 30 days produce? | Onboarding calls and a strategy doc | A fixed audit list, worked in priority order |
The middle column describes patterns common in the category, not any particular company.
- Selling on Amazon since 2010 under his own supplement brand
- Launched and scaled three brands on Amazon US from zero, working directly with manufacturers
- Host of The eCom Growth Show, a weekly e-commerce podcast, and a speaker at Amazon seller summits
Before you hand over the keys
What access do you actually need?
User permissions scoped to the work: listings, advertising, case filing and reviews. We never ask for your Seller Central login, and buyer data, order data and financial reports stay off limits. You can revoke the permissions yourself at any time, without asking us.
How do you take over an account that is already running without disrupting sales?
Nothing gets changed on day one. We audit first and produce a written list of what is broken, ranked by what it is costing you. Then we work that list from the inside, highest value first, one change at a time so anything that moves the numbers is traceable to a specific action. Bulk rewrites on a live catalog is how agencies tank a good account, so we do not do that.
What happens to my existing team or freelancers?
That is your call, and we will give you a straight read on it. Sometimes the right answer is that a good person is being pointed at the wrong work. Sometimes there are three people doing what one person and better tooling could do. We will tell you which, and we are happy to work alongside people you want to keep.
How long before I see anything change?
Catalog and account health fixes tend to show inside the first few weeks because they are removing a brake rather than adding a lever. Review removals typically start landing within about 30 days. Advertising changes need a few weeks of data before the numbers mean anything, so we do not claim a result before the data supports it.
How does this relate to your review removal service?
Review removal is included in a management engagement and is where most of our clients start. If removal is all you want, you can buy it on its own, with nothing owed for reviews that stay up. See review removal.
How do I leave?
You tell us, and we hand everything back in an orderly way: open cases, the audit list, what was done and what is still outstanding. There is no long-term contract to escape. An easy exit is part of why the relationship works while it lasts.
See what we would find first
The free review audit is how most management conversations start. You get a real finding back, and it costs nothing either way.
Would rather talk it through? Book a call.
