INSIDE THIS ISSUE
News from the Seller Community
The latest must-know info on Policy & Tactics, plus Review news you can use.
From the eCom Growth Show Podcast
Guest Andrew Erickson shares the lessons he learned about inventory management, business exits, financial independence, and the growing role of AI in ecommerce.
Upcoming eCom Events
What not to miss; what’s coming next. Get your full update on the best industry events. And parties. Don’t forget the parties.
Black Hat Watch
Amazon is not regularly reviewing posted content. It’s up to you to police your own reviews and report violations. You can use that to your advantage.
This Week’s Dad Joke
Oh no he didn’t. 😁
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News from the Seller Community
Policy & Tactics
Who Changed Your Listing?
Your Best Seller Rank slides, and you spend a week blaming ads when the culprit is a changed main image. Did you know Amazon can quietly revert an image? A title, category or browse node can also shift.
The Buy Box can disappear.
Sellers who record every listing change next to rank, sales and conversion can spot these shifts early. A Weekly Audit for Images, Titles, Categories and the Buy Box.
Rank slides often have a listing-side cause, and a change log next to your rating log finds it fast.
My advice: work out a system to track these and prevent slides before they happen.
Reviews & Ranking
Perception Is Everything
Most sellers treat a 4.2 and a 4.3 as basically the same rating. In search results they aren’t.
Slip below roughly 4.3 and a product can go from showing 4.5 stars to showing 4.0, and the clicks follow. Even though it’s technically only a 0.1 point drop, visually it looks like your star rating just took a major hit.
One brand I talked to this week is racing to cross that line before Black Friday. If you sell on Amazon, count the written 1 to 3-star reviews on your top ASINs now and flag the ones that break Amazon’s Terms of Service.
Removing a single negative review can be worth roughly ten new five-star reviews.
Q4 is not the time to find out where you stand.
My company can help.
From the eCom Growth Show Podcast
Episode #90
From Engineering to Ecommerce with Andrew Erickson
In this episode of The eCom Growth Show, Danan Coleman interviews Andrew Erickson, founder of InventoryHero.ai, to explore his journey from corporate engineer to successful ecommerce entrepreneur. After building and selling three seven-figure Amazon private-label brands, Andrew shares the lessons he learned about inventory management, business exits, financial independence, and the growing role of AI in ecommerce.
From launching a handmade product on Etsy to developing AI-powered inventory forecasting software, Andrew explains how identifying opportunities, managing risk, and embracing new technology can help Amazon sellers build more sustainable businesses.
Click the Play button above to watch.
For our full selection of episodes click here 👇
Upcoming eCom Events
SupplySide Global 2026 (Oct 26-30)
A major B2B trade show and conference for the health, nutrition, supplement, food, and beverage industries, bringing more than 20,000 professionals together in Las Vegas.
Creator Commerce Collective (Oct 28)
Hosted by Levanta under the theme “Human-Made,” this is a brand-led gathering for the people shaping product discovery and commerce strategy. Request your invite.
Cross Border Summit 2026 (Nov 3-5)
A three-day ecommerce conference for cross-border sellers, Amazon and multi-channel operators, DTC founders, agencies, and service providers looking to scale internationally.
Prosper Show 2027 (Mar 2-3)
Never too early to start thinking about this one. Prosper brings together marketplace sellers, ecommerce brands, operators, agencies, technology providers, and industry experts for two focused days.
For a full list of industry events (and great parties to attend) visit Ecom.Events:
[ Ecom.Events ]
Black Hat Watch
Amazon Is Not Watching
Just as a reminder, Amazon is not regularly reviewing posted content. In their own Conditions of Use, under Reviews, Comments, Communications, and Other Content, Amazon specifically states that they do “not regularly review posted content.”
Crime Watch
Instead, in their Community Guidelines they say this:
“We encourage anyone who suspects that content manipulation is taking place or that our Guidelines are being violated in any way to notify us. We will investigate the concern thoroughly and take any appropriate actions.”
In other words, it’s up to us sellers to police our own reviews and report when we find one breaking the law.
The Price Of Freedom
There’s that old saying:
“Eternal vigilance is the price of freedom.”
The meaning applies here. You can be free of the negative reviews that shouldn’t be there, it just takes diligence and time. Finding violations, submitting reports, tracking progress and getting bad reviews removed is a manual process.
There’s also ways to get help.
It’s What We Do
Here at eCom Triage we take care of that process for you.
Check out our site, look at what we offer, set up a call and let’s see what we can do.
[ See Our Services ]
This Week’s Dad Joke 😁
My wife is always telling me what to do, but when she told me to stop being a flamingo …
Well. That’s when I put my foot down.
